All rooms are accessible by stairs, regrettably there is no lift. This is an entirely non-smoking hotel
 
BT Sport is available in the bar.

Unfortunately, we are unable to guarantee the television signal at all times in bedrooms.

Dogs: Whilst we do accommodate our four legged friends we only have an extremely limited number of rooms within which they may be accommodated. We therefore ask that we be notified in advance (preferably at the time of booking) in the event that you are travelling with a dog and reserve the right to refuse them otherwise. We will supply you with written confirmation by reply and ask that you kindly bring this with you upon your arrival. We are unable to confirm arrangements verbally. Allocation of a suitable room is subject to availability. 

Lone Traveller Policy
At the B​est Western the Royal Chase Hotel we understand that every customer has different needs and we aim to make our hotel considerate of lone females travelling often far from home which can create anxiety and stress. The hotel operates a lone female guest awareness policy. We recognise that some females travel alone, and it is important to make them feel safe when they stay in the hotel.

Here are a few of the safety measures we implement and adhere to:

• When allocating a single female a room, we do not put lone females into rooms at the end of corridors or fire exits.
• We offer escort service from hotel to the car park, especially at night.
• Provide well lit, onsite parking, with CCTV when circumstances permit.
• Never read out a female guests’ room number when checking in.
• Make lone females aware that all rooms have secondary locking devices on doors for added security.
• Never give out a lone females name or room number.
• Bedside lighting controls as standard in all rooms.
• Same sex room service provided on request.
• We endeavor to implement this policy on every occasion; however, this is subject to availability at the time of booking, force majeure and of the guest wish for this policy to be applied.